[PDF.20kk] Non-Linguistic Analysis of Call Center Conversations (SpringerBriefs in Electrical and Computer Engineering)
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Non-Linguistic Analysis of Call Center Conversations (SpringerBriefs in Electrical and Computer Engineering)
Sunil Kumar Kopparapu
[PDF.wc74] Non-Linguistic Analysis of Call Center Conversations (SpringerBriefs in Electrical and Computer Engineering)
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| #5464049 in Books | 2014-08-14 | 2014-08-14 | Original language:English | PDF # 1 | 9.25 x.23 x6.10l, | File type: PDF | 83 pages||From the Back Cover|The book focuses on that aspect of the audio conversation that is not explicitly related to linguistic content, such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-l
The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-linguistics features to infer information from phone calls to call centers. The author analyzes "how" the conversation happens and not "what" the conversation is about by audio signal processing and analysis.
You can specify the type of files you want, for your gadget.Non-Linguistic Analysis of Call Center Conversations (SpringerBriefs in Electrical and Computer Engineering) | Sunil Kumar Kopparapu. I was recommended this book by a dear friend of mine.